How To Setup Hp Color Laserjet Cp4005n Service

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HP Color LaserJet Pro - Resolving color print quality problems

Apply the information beneath to troubleshoot print-quality, image-quality, and colour-quality issues on HP Color LaserJet Pro printers.

For mono (blackness and white) HP LaserJet Pro printers, go to HP LaserJet Pro - Resolving mono impress quality problems.

The troubleshooting steps tin can help resolve the following defects:

Blank pages
Black pages
Colors that exercise not marshal
Curled paper
Dark or light bands
Nighttime or low-cal streaks
Fuzzy print
Gray background or dark print
Light print
Loose toner
Missing toner
Scattered dots of toner
Skewed images
Smears
Streaks

Troubleshoot impress quality

To resolve impress-quality problems, endeavour these steps in the order presented.

To troubleshoot colour quality, refer to the Troubleshoot color quality section in this document.

To view and troubleshoot specific image defects, refer to the Troubleshoot Epitome Defects section further down in this document.

Impress from a different software program

Effort printing from a unlike software program. If the folio prints correctly, the problem is with the software program from which you lot were printing.

Check the paper-type setting for the print job

Check the paper type setting if printing from a software plan and the printed pages accept smears, fuzzy or dark impress, curled paper, scattered dots of toner, loose toner, or small areas of missing toner.

Check the paper-blazon setting on the printer

Bank check the paper-type setting on the printer control panel, and change the setting as needed.

Open the tray.
Verify that the tray is loaded with the right type of paper.
Close the tray.
Follow the control console instructions to ostend or modify the paper blazon settings for the tray.

Check the newspaper type setting (Windows)

Follow these steps to check the newspaper type setting in Windows.

Notation:

The impress commuter settings volition override any control panel settings.

From the software program, select the Print selection.
Select the printer, and then click the Backdrop or Preferences button.
Click the Paper/Quality tab.
From the Paper Type drib-downwards listing, click the More... option.
Expand the list of Type is: options.
Expand the category of paper types that best describes your paper.
Select the selection for the type of paper you lot are using, and click the OK push button.
Click the OK button to close the Certificate Backdrop dialog box.
In the Print dialog box, click the OK push button to print the job.

Check the paper type setting (macOS)

Follow these steps to check the paper blazon setting in macOS.

Click the File menu, and then click the Print option.
In the Printer carte, select the printer.
By default, the print driver displays the Copies & Pages menu. Open up the card's driblet-down listing, and and then click the Finishing card.
Select a type from the Media Type driblet-down list.
Click the Print button.

Check the toner cartridge status

Follow these steps to check the estimated life remaining in the toner cartridges, and if applicable, the condition of other replaceable maintenance parts.

Step i: Print a Supplies Status Page

Follow these steps to print a Supplies Condition Page from the printer command panel.

Note:

The steps vary co-ordinate to the type of command panel.

Touchscreen with white groundwork

White control panel examples

Touchscreen with black background

Black control panel examples

ii-line LCD with keypad

2-line control panel examples

Click the department below for your control-panel type and then follow the steps provided.

Touchscreen command console with white groundwork

Follow these steps if your printer has a touchscreen control panel with a white background.

Touchscreen with white groundwork

From the Habitation screen on the printer control console, swipe the tab at the top of the screen downwards to open the Dashboard, and then touch the Setup icon .
Scroll to and bear on Reports.
Ringlet to and bear on Supplies Status Page to print the report.

Touchscreen control panel with black background

Follow these steps if your printer has a touchscreen control panel with a black background.

Touchscreen with black background

From the Home screen on the printer control console, swipe until the Supplies card displays.
Touch the Supplies icon to open the menu.
Touch the Report button to print the Supplies Status Page.

2-line LCD control panel

Follow these steps for printers that take a 2-line LCD control panel with physical buttons to press.

2-line LCD with keypad

On the printer control panel, press the OK button to display the Abode screen.
Navigate to the Reports bill of fare using the following steps (that apply to your printer model):
- M304, M305, M404, M405, M454dn, and M454nw models:
  1. Use the pointer buttons and the OK push to navigate to and open the Setup card.
  2. Navigate to the Reports menu, and so press the OK button.
- Other ii-line LCD models: Use the arrow buttons and the OK button to navigate to and open the Reports menu.
On the Reports menu, select Supplies Status, or Supplies Status Page, then press the OK push to print the report.

Step 2: Check supplies status

The Supplies Status Page contains information virtually the cartridges and other replaceable maintenance parts.

Look at the Supplies Status Folio to check the per centum of life remaining for the toner cartridge(s), and, if applicable, the status of other replaceable maintenance parts.
- The supplies status page indicates when a supply level is very low. Print quality bug can occur when using a toner cartridge that is at its estimated end of life.
- The toner cartridge does not need to exist replaced now unless the print quality is no longer acceptable. Consider having a replacement available to install when impress quality is no longer adequate.
- The Supplies Status Page, and the EWS, shows a message when HP's Premium Protection Warranty on this supply has ended.
- If you decide that you need to replace a toner cartridge, or another replaceable maintenance part, the genuine HP role numbers are listed on the Supplies Status Page.
Bank check to encounter if y'all are using a 18-carat HP cartridge.

A genuine HP toner cartridge has the discussion "HP" on information technology, or it has the HP logo.

For more information on identifying HP cartridges, go to www.hp.com/get/learnaboutsupplies.

Impress a cleaning page

During the printing process, paper, toner, and dust particles can accumulate inside the printer and tin cause impress-quality issues, such as toner specks or spatter, smears, streaks, lines, or repeating marks.

Printing a cleaning folio from the printer command panel might help resolve the print-quality bug.

Note:

The steps vary according to the type of control console.

Touchscreen with white groundwork

Touchscreen with black groundwork

2-line LCD with keypad

Click the section below for your control-panel type and and so follow the steps provided.

Touchscreen control panel with white groundwork

Follow these steps if your printer has a touchscreen control panel with a white groundwork.

Touchscreen with white groundwork

From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open up the Dashboard, and and so bear upon the Setup icon .
Impact the Printer Maintenance menu, then impact the Print Quality Tools carte.
Touch Cleaning Page.
When prompted, load plain alphabetic character or A4 newspaper in the newspaper tray, so touch OK.

A Cleaning message displays on the printer control console. Wait until the process is complete. Discard the folio that prints.

Touchscreen command panel with black background

Follow these steps if your printer has a touchscreen command panel with a black background.

Touchscreen with black groundwork

From the Home screen on the printer control panel, touch the Setup icon (or ).
Roll to and bear upon the Service card, and then touch the Cleaning Folio push button.
When prompted, load evidently letter or A4 paper in the paper tray, then touch OK.

A Cleaning bulletin displays on the printer control panel. Wait until the process is complete. Discard the page that prints.

2-line LCD control console

Follow these steps for printers that accept a 2-line LCD control panel with concrete buttons to press.

2-line LCD with keypad

On the printer control panel, press the OK button to display the Home screen.
Navigate to and open up the Cleaning Page option using the following steps (that apply to your printer model):
- M304, M305, M404, M405, M454dn, and M454nw models:
  1. Utilize the pointer buttons and the OK button to navigate to and open the following menus:
    Setup
    
    Printer Maintenance
    
    Impress Quality Tools
  2. Select the Cleaning Folio pick, and and so printing the OK push button to impress the page.
- Other ii-line LCD models:
  1. Use the arrow buttons and the OK button to navigate to and open up the Service carte du jour.
  2. Navigate to and select Cleaning Page, and and then printing the OK button to print the page.

Visually audit the toner cartridge(due south)

Follow these steps to inspect each toner cartridge.

Remove the toner cartridge from the printer, and verify that the sealing tape has been removed.
Check the memory fleck for damage.
Examine the surface of the green imaging drum.

Circumspection:

Do non touch the imaging drum. Fingerprints on the imaging pulsate can cause print-quality problems.
If you see whatsoever scratches, fingerprints, or other harm on the imaging drum, replace the toner cartridge.
Reinstall the toner cartridge. Repeat these steps for additional toner cartridges (if applicable).
Print a few pages to see if the trouble has resolved.

Check the paper and the printing environment

Follow these steps to make sure that yous are using paper that meets HP's specifications, and that the printer is in a proper printing environment.

Step one: Apply paper that meets HP specifications

Some print-quality problems arise from using newspaper that does not run across HP specifications.

Always utilize a paper type and weight that this printer supports.
Use paper that is of good quality and gratis of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, staples, and curled or bent edges.
Use paper that has not been previously printed on.
Use paper that does non contain metallic fabric, such as glitter.
Use newspaper that is designed for employ in laser printers. Do non use paper that is designed for utilise in Inkjet printers just.
Use paper that is not likewise rough. Using smoother paper generally results in better print quality.

Step two: Bank check the environment

The environment can directly bear on print quality and is a mutual cause for impress-quality or paper-feeding issues.

Endeavor the post-obit solutions:

Move the printer abroad from drafty locations, such as open up windows or doors, or air-conditioning vents.
Make sure the printer is not exposed to temperatures or humidity outside of printer specifications.
Exercise not place the printer in a confined infinite, such as a chiffonier.
Place the printer on a sturdy, level surface.
Remove annihilation that is blocking the vents on the printer. The printer requires good air flow on all sides, including the top.
Protect the printer from airborne debris, dust, steam, grease, or other elements that tin leave remainder inside the printer.

Set the individual tray alignment

If text or images are not centered or aligned correctly on the printed page when printing from a specific tray, y'all might need to conform the tray alignment.

Note:

The steps vary co-ordinate to the type of control panel.

Touchscreen with white background

Touchscreen with black background

2-line LCD with keypad

Click the department below for your command-console type and then follow the steps provided.

Touchscreen control console with white background

Follow these steps if your printer has a touchscreen command panel with a white background.

From the Home screen on the printer control panel, swipe the tab at the top of the screen down to open up the Dashboard, and then bear on the Setup icon .
Curl to and open the Tray Management menu, and then the Epitome Suit menu.
Select the tray to suit, and then bear on Print Test Page to print the report.
Follow the instructions on the printed pages.
Touch Print Test Page again to verify the results, and and then brand further adjustments if necessary.

Touchscreen control console with black groundwork

Follow these steps if your printer has a touchscreen control panel with a black background.

From the Dwelling house screen on the printer control panel, touch the Setup icon (or ).
Open the following menus:
1. System Setup
2. Impress Quality
3. Conform Alignment
Bear upon Print Examination Page to print the study.
Select the tray to adapt, and and then follow the instructions on the printed pages.
Bear on Print Test Page over again to verify the results, then make further adjustments if necessary.
Touch OK to save the new settings.

2-line LCD control panel

Follow these steps for printers that have a ii-line LCD control panel with physical buttons to printing.

ii-line LCD with keypad

Find your printer model in the options below, and then follow the steps to adjust the tray alignment.

M304-M305, M404-M405, and M454 (dn and nw) models

Follow these steps to restore the factory-set defaults on LaserJet Pro M304, M305, M404, M405, and M454 (dn and nw) printer models.

On the printer control panel, press the OK button to display the Dwelling screen.
Utilise the arrow buttons and the OK push to navigate to and open the following menus:
1. Setup
2. Tray Direction
3. Image Adjust
Select the tray to conform, and and then select Impress Test Page to impress the written report.
Follow the instructions on the printed pages.
Select Impress Test Page again to verify the results, and then make further adjustments if necessary.

All other 2-line LCD control panels

Follow these steps to arrange the tray alignment on LaserJet Pro printers that have a two-line LCD control panel (excluding the M304, M305, M404, M405, M454dn, and M454nw models).

On the printer command panel, press the OK button to display the Home screen.
Apply the arrow buttons and the OK push to navigate to and open up the following menus:
1. System Setup
2. Print Quality
3. Adapt Alignment
Scroll to and select the tray to suit and so press the OK push button.
Coil to and select ane of the following options:
- X1 shift
- X2 shift
- Y shift
Utilise the arrow keys and the OK button to conform the alignment.
Repeat the previous 2 steps as necessary to adjust the alignment settings.
Press the Back button to return to the Adapt Alignment menu.
Gyre to and select Print Test Page.
Gyre to and select the tray from which to print.
Follow the instructions on the printed pages.
Scroll to and select Print Test Page over again to verify the results. Make further adjustments, if necessary.

Try a different print driver

Try a unlike impress driver when printing from a software plan and the printed pages take unexpected lines in graphics, missing text, missing graphics, incorrect formatting, or substituted fonts.

Download whatever of the drivers (listed in the table beneath) from HP'southward Customer Support website using the following steps:

Go to www.hp.com/go/support, blazon the printer model in the text field, then click Submit.
On the HP product support page, scroll to and click Software, Drivers, and Firmware.

A list of drivers available for the printer will brandish.
Select a driver from the list, and then click Download.

Follow the on-screen prompts to download the driver and install it.

Descriptions of HP print drivers
Print driver	Description
HP PCL.six driver	If available, this printer-specific print driver supports older operating systems like Windows^® XP and Windows Vista^®. For a list of supported operating systems, become to www.hp.com/become/support.
HP PCL vi driver	This printer-specific print commuter supports Windows vii and newer operating systems that support version 3 drivers. For a list of supported operating systems, get to www.hp.com/go/support.
HP PCL-6 driver	This printer-specific impress driver supports Windows 8 and newer operating systems that support version 4 drivers. For a listing of supported operating systems, become to www.hp.com/get/support.
HP UPD PS commuter	Recommended for printing with Adobe^® software programs or with other highly graphics-intensive software programs Provides back up for printing from postscript emulation needs, or for postscript flash font support
HP UPD PCL half dozen	Recommended for printing in all Windows environments Provides the overall best speed, impress quality, and printer feature support for most users Developed to align with Windows Graphic Device Interface (GDI) for best speed in Windows environments Might non be fully compatible with 3rd-party and custom software programs that are based on PCL 5

Check the EconoMode settings

HP does not recommend the full-time apply of EconoMode. If EconoMode is used full-time, the toner supply might outlive the mechanical parts in the toner cartridge. If impress quality begins to dethrone and is no longer acceptable, consider replacing the toner cartridge.

Notation:

This feature is available with the PCL 6 print driver for Windows. If you are not using that driver, you lot can enable the characteristic by using the HP Embedded Spider web Server.

Follow these steps if the entire folio is too dark or as well low-cal.

From the software program, select the Impress pick.
Select the printer, and and so click the Properties or Preferences push button.
Click the Newspaper/Quality tab, and locate the Print Quality area.
If the entire page is too nighttime, utilise these settings:
- Select the 600 dpi option, if bachelor.
- Select the EconoMode check box to enable it.
If the unabridged page is too light, utilise these settings:
- Select the FastRes 1200 choice, if available.
- Articulate the EconoMode cheque box to disable it.
Click the OK button to close the Document Properties dialog box.
In the Print dialog, click the OK button to print the chore.

Conform print density

Adjust the print density when your press results are too dumbo or also calorie-free in colour.

The steps to adjust the print density vary past printer model.

Click the section below that references your printer model, and then follow the steps provided.

HP LaserJet Pro M454, M479

Print density is adjusted in the printer'south Embedded Web Server (EWS). There are ii ways to access the EWS, depending on your printer's blazon of connection.

Click the section below for your printer'south connection type (USB or network), and then follow the steps provided.

USB connection

Use this method to open up the EWS from the HP Printer Assistant software on your computer. The HP Printer Assistant is available if you completed a full software installation for a USB connection.

Open the HP Printer Banana:
- Windows ten: From the Starting time menu, click All Apps, click HP, then select the printer name.
- Windows 8.1: Click the downward arrow in lower left corner of the Starting time screen, and then select the printer name.
- Windows viii: Right-click an empty surface area on the Start screen, click All Apps on the app bar, and then select the printer name.
- Windows 7: From the computer desktop, click Get-go, select All Programs, click HP, click the folder for the printer, and so select the printer name.
In the HP Printer Banana, click Print, and and then click Printer Dwelling Page (EWS).
On the EWS Abode page, click the Tools tab.
In the left navigation pane, click Utilities to aggrandize the options, and then click Print Density.
Under Print Density, adjust the settings as desired.
Click Apply to relieve the changes.

Network connexion

Utilise this method to open the EWS from a spider web browser if your printer is connected to a wired or wireless network.

Obtain the printer's IP address from the printer command console:
- M454dw and M479 models with a touchscreen control console:
  
  From the Habitation screen on the printer control panel, impact the Wireless icon , or the Ethernet icon , to view the printer'due south IP accost or host proper noun.
- M454dn and M454nw models with a 2-line LCD control panel:
  1. On the printer control panel, press the OK button to display the Abode screen.
  2. Use the arrow buttons and the OK push button to navigate to and open up the following menus:
    Setup
    
    Network Setup
    
    General Settings
  3. On the General Settings menu, select Show the IP Accost, then select Yes to brandish the printer'due south IP address or host name.
Open the HP Embedded Web Server (EWS):
1. On your figurer, open a Web browser, and in the address bar, type the IP address or host proper noun exactly as information technology displayed on the printer control console.
  
  Instance of an IP address in the browser accost bar
2. Press Enter on the figurer keyboard.
  
  Note:
  
  If the browser displays a bulletin indicating that accessing the website might not be safe, select the option to continue to the website. Accessing the website volition not harm the reckoner.
  
  The EWS opens.
On the EWS Habitation page, click the Tools tab.
In the left navigation pane, click Utilities to expand the options, and then click Impress Density.
Nether Print Density, adjust the settings equally desired.
Click Apply to salvage the changes.

HP LaserJet Pro M377, M452, M477

Impress density is adjusted in the printer'south Embedded Web Server (EWS). In that location are two ways to admission the EWS, depending on your printer'due south type of connection.

Click the section below for your printer's connection type (USB or network), and then follow the steps provided.

USB connection

Use this method to open the EWS from the HP Device Toolbox software on your calculator. The HP Device Toolbox (Windows) or HP Utility (macOS) is available if you completed a full software installation for a USB connectedness.

Open up the HP Device Toolbox (Windows) or HP Utility (macOS) software on your computer to access the EWS and navigate to the expanse to adjust print density.

Network connexion

Apply this method to open the EWS from a web browser if your printer is connected to a wired or wireless network.

Get the printer's IP address from the printer command panel:
- M377, M452dw, and M477 models with a touchscreen control panel:
  
  On the printer control panel, impact the Connection Information button to view the printer's IP address or host name.
- M452dn and M452nw models with a 2-line LCD control panel:
  1. On the printer control console, press the OK button to display the Home screen.
  2. Open the Network Setup menu, and so select Show IP Address to display the IP address or host name.
Open the HP Embedded Web Server (EWS):
1. On your calculator, open up a Web browser, and in the address bar, type the IP accost or host name exactly equally information technology displayed on the printer control panel.
  
  Example of an IP address in the browser accost bar
2. Press Enter on the computer keyboard.
  
  Note:
  
  If the browser displays a message indicating that accessing the website might not be safety, select the selection to continue to the website. Accessing the website will not impairment the computer.
  
  The EWS opens.
On the EWS Domicile page, click the Organization tab.
Under Print Density, select the desired settings.
Click Employ to salve the changes.

HP LaserJet Pro M351, M375, M451, M475, M476, M570

Adjust the impress density using the printer control console.

From the Home screen on the printer control panel, select the Setup menu.
Open up the post-obit menus:
1. System Setup
2. Print Density
Select the desired impress density setting:
- i: lightest
- 2: lighter
- iii: default
- 4: darker
- five: darkest

Troubleshoot color quality

To resolve color-quality issues, try these steps in the order presented.

Step one: Calibrate the printer to align the colors

Scale is a printer function that optimizes print quality.

Follow these steps to resolve impress-quality issues such as misaligned color, colored shadows, blurry graphics, or other print-quality issues.

Annotation:

The steps vary according to the type of control panel.

Touchscreen with white groundwork

Touchscreen with black background

ii-line LCD with keypad

Click the section below for your control-console blazon then follow the steps provided.

Touchscreen control panel with white background

Follow these steps if your printer has a touchscreen command panel with a white groundwork.

Touchscreen with white background

From the Home screen on the printer control console, swipe the tab at the top of the screen downwardly to open up the Dashboard, and so touch the Setup icon .
Scroll to and touch Printer Maintenance.
Gyre to and touch Color Calibration to start the scale process.

A Calibrating message will display on the printer command panel. The calibration process takes a few minutes to complete. Practise not turn off the printer until the calibration process has finished.
When calibration is complete, try printing once again.

Touchscreen control panel with black background

Follow these steps if your printer has a touchscreen command panel with a black groundwork.

Touchscreen with black groundwork

From the Home screen on the printer command panel, touch the Setup icon (or ).
Open the following menus:
1. System Setup
2. Print Quality
3. Color Calibration
Touch Calibrate Now.

A Calibrating bulletin will display on the printer control panel. The calibration process takes a few minutes to complete. Practise not plough the printer off until the calibration procedure has finished.
When calibration is complete, endeavour press again.

2-line LCD control panel

Follow these steps for printers that have a 2-line LCD control panel with physical buttons to press.

two-line LCD with keypad

Discover your printer model in the options below, and then follow the steps to calibrate the printer.

M454dn, M454nw models

Follow these steps if y'all have a LaserJet Pro M454dn or M454nw printer model.

On the printer control panel, press the OK push to brandish the Home screen.
Use the arrow buttons and the OK push to navigate to and open the following menus:
1. Setup
2. Printer Maintenance
3. Colour Calibration
Press the OK button to start the calibration procedure.

A Calibrating message will display on the printer control console. The calibration process takes a few minutes to complete. Do not plow the printer off until the scale procedure has finished.
When calibration is complete, effort printing again.

All other 2-line LCD control panels

Follow these steps for all other HP Colour LaserJet Pro printers that take a ii-line LCD control console (excluding the M454dn and M454nw models).

On the printer control panel, printing the OK button to display the Home screen.
Use the arrow buttons and the OK button to navigate to and open the post-obit menus:
1. Arrangement Setup
2. Print Quality
3. Color Calibration
4. Calibrate At present
Press the OK button to start the calibration process.

A Calibrating bulletin volition display on the printer control panel. The calibration process takes a few minutes to complete. Practice not turn the printer off until the scale procedure has finished.
When calibration is complete, try printing over again.

Step 2: Accommodate colour settings (Windows)

When printing from a software program, follow these steps if colors on the printed page do not match colors on the reckoner screen, or if the colors on the printed page are not satisfactory.

From the software plan, select the Print option.
Select the printer, and and then click the Properties or Preferences push button.
Click the Color tab.
Click the Print in Grayscale selection to print a color certificate in blackness and shades of greyness. Utilise this option to print color documents for photocopying or faxing. As well use this option to print draft copies or to save color toner.
Click the OK button to shut the Certificate Properties dialog box.
In the Impress dialog box, click the OK push to print the task.

Pace 3: Print a Print Quality Page

Follow these steps to print a Print Quality Folio from the printer control console, and then continue to Step four to translate the results.

Annotation:

The steps vary according to the blazon of command console.

Touchscreen with white background

Touchscreen with black background

ii-line LCD with keypad

Click the section below for your control-panel blazon and then follow the steps provided.

Touchscreen control panel with white background

Follow these steps if your printer has a touchscreen control console with a white background.

From the Home screen on the printer control console, swipe the tab at the top of the screen downward to open the Dashboard, and and then touch on the Setup icon .
Scroll to and bear upon Reports.
Ringlet to and affect Print Quality Written report.
Impact OK to print the page.

Touchscreen control panel with black groundwork

Follow these steps if your printer has a touchscreen control panel with a black groundwork.

From the Home screen on the printer control console, bear upon the Setup icon (or ).
Scroll to and touch the Reports menu.
Select the Impress Quality Page item.

two-line LCD command panel

Follow these steps for printers that have a 2-line LCD control panel with concrete buttons to press.

On the printer command panel, press the OK button to display the Home screen.
Navigate to the Reports menu:
- M454nw, M454dn models: Use the arrow buttons and the OK button to open the Setup menu then the Reports menu.
- Other 2-line LCD models: Use the pointer buttons and the OK button to open the Reports menu.
Select the Impress Quality Report item, and then printing the OK push button to print the page.

Step four: Translate the Impress Quality Folio

The Print Quality Folio contains 5 bands of colour, which are divided into four groups, equally indicated in the illustration beneath. Past examining each group, y'all can isolate the trouble to a particular toner cartridge.

Impress Quality Page

Number	Cartridge
i	Xanthous
two	Cyan
3	Black
four	Magenta

If dots or streaks appear in only i of the groups, replace the toner cartridge that correlates with that group.
If dots announced in more than one group, impress a Cleaning Page. If this does non solve the trouble, determine if the dots are always the same colour; for instance, if magenta dots announced in all five color bands. If the dots are all the same colour, supercede that toner cartridge.
If streaks appear in multiple color bands, contact HP Customer Support. A component other than the toner cartridge is probably causing the trouble.

Troubleshoot image defects

Check the following table for the prototype defect that you are experiencing. Then click the link to learn more than and find solutions.

Paradigm defects, no matter the cause, can often be resolved using the same steps. Use the post-obit steps as a starting point for solving paradigm defect issues.

Reprint the document. Impress quality defects can be intermittent in nature or can go abroad completely with continued printing.
Bank check the condition of the cartridge or cartridges. If a cartridge is in a Very Low state (it has passed the rated life), supervene upon the cartridge.
Make certain that the driver and tray print mode settings match the media that is loaded in the tray. Try using a different ream of media or a different tray. Try using a dissimilar print mode.
Make sure that the printer is within the supported operating temperature/humidity range.
Make sure that the paper blazon, size, and weight are supported by the printer. Supported paper types and sizes vary by printer model. To find the newspaper that is compatible with the printer, use these steps to navigate to the HP product support page for the printer and view the Product Information section.
1. Go to support.hp.com, type the printer model in the text field, and so click Submit.
2. Scroll to and click Product Data.
3. In the Select a topic drib-downwardly menu, click Compatibility, then click Supported paper sizes and types.

The post-obit examples depict letter-size paper that has passed through the printer short-edge start.

Banding
Sample	Description	Possible solutions
	Nighttime or light lines which repeat down the length of the folio, and are broad-pitch and/or impulse bands. They might be precipitous or soft in nature. The defect displays only in areas of fill, not in text or sections with no printed content.	Reprint the document. Try press from another tray. Replace the cartridge. Use a different newspaper type. If the effect persists, refer to the Boosted information section below for instructions on how to contact HP Customer Support.

Black page
Sample	Description	Possible solutions
	The entire printed page is blackness.	Visually audit the cartridge to bank check for damage. Brand sure that the cartridge is installed correctly. Replace the cartridge. If the issue persists, refer to the Boosted information section beneath for instructions on how to contact HP Client Support.

Bare page – No print
Sample	Description	Possible solutions
	The folio is completely blank and contains no printed content.	Brand sure that the cartridges are genuine HP cartridges. Make sure that the cartridge is installed correctly. Print with a unlike cartridge. Cheque the newspaper blazon in the paper tray and adapt the printer settings to friction match. If necessary, select a lighter newspaper type. If the issue persists, refer to the Additional data section below for instructions on how to contact HP Customer Support.

Color planes non aligned
Sample	Description	Possible solutions
	Ane or more color plane(southward) is not aligned with the other color planes. This registration mistake will typically occur with yellow.	Reprint the document. From the printer command panel, calibrate the printer. If a cartridge has reached a `Very Depression` land, or the printed output is severely faded, replace the cartridge. From the printer control panel, use the Restore Scale feature to reset the printer's calibration settings to the factory defaults. If the issue persists, refer to the Boosted information section below for instructions on how to contact HP Customer Support.

Curled output
Sample	Clarification	Possible solutions
	Printed pages have curled edges. The curled edge can be along the brusk or long side of the paper. Two types of curl are possible: Positive ringlet: The paper curls toward the printed side. The defect occurs in dry out environments or when press high-coverage pages. Negative roll: The paper curls away from the printed side. The defect occurs in high-humidity environments or when printing low-coverage pages.	Reprint the document. Positive curlicue: From the printer control panel, select a heavier paper type. The heavier newspaper blazon creates a higher temperature for printing. Negative coil: From the printer control panel, select a lighter paper type. The lighter paper type creates a lower temperature for printing. Endeavour storing the paper in a dry environment prior to use, or apply freshly opened newspaper. Print in duplex manner. If the issue persists, refer to the Additional information section below for instructions on how to contact HP Client Support.

Gray groundwork or dark impress
Sample	Description	Possible solutions
	The paradigm or text is darker than expected and/or the background is gray.	Make certain that the paper in the trays has non already been run through the printer. Use a different paper type. Reprint the document. Brand sure that the printer is within the supported operating temperature and humidity range. Replace the cartridge. If the issue persists, refer to the Additional data section below for instructions on how to contact HP Client Support.

Image placement defects
Sample	Description	Possible solutions
	The image is non centered, or is skewed on the page. This defect occurs when the newspaper is non positioned properly as it is pulled from the tray and moves through the newspaper path.	Reprint the document. Remove the paper and and then reload the tray. Make sure that all the paper edges are even on all sides. Brand sure that the top of the newspaper stack is below the tray-full indicator. Do not overfill the tray. Make sure that the newspaper guides are adjusted to the correct size for the paper. Do not arrange the paper guides tightly confronting the paper stack. Suit them to the indentations or markings in the tray. If the issue persists, refer to the Additional information department below for instructions on how to contact HP Client Support.

Light print
Sample	Clarification	Possible solutions
	The printed content is light or faded on the entire page.	Reprint the document. Remove the cartridge, so shake it to redistribute the toner. Reinsert the toner cartridge into the printer and close the encompass. Make sure that the cartridge is installed correctly. Impress a Supplies Condition Page and check the life and usage of the cartridge. Supersede the cartridge. If the effect persists, refer to the Additional information department below for instructions on how to contact HP Customer Support.

Missing toner on edge
Sample	Description	Possible solutions
	Toner rubs off along either border of the page. This defect is more common at the edges of high-coverage jobs, and on light media types, but can occur anywhere on the page. This issue occurs during the "fixing" or "fusing" function of the printing process where toner is affixed to the paper.	Reprint the document. Check the paper type in the paper tray and adjust the printer settings to lucifer. If necessary, select a heavier paper type. If the issue persists, refer to the Boosted information department below for instructions on how to contact HP Customer Back up.

Repeated shadows or offsets
Sample	Description	Possible solutions
	Slight shadows or offsets of the epitome are repeated down the page. The repeated epitome might fade with each recurrence. This issue occurs during the "fixing" or "fusing" part of the press process where toner is affixed to the paper.	Reprint the document. Cheque the paper blazon in the paper tray and adjust the printer settings to friction match. If necessary, select a lighter newspaper type. If the issue persists, refer to the Additional information department beneath for instructions on how to contact HP Client Support.

Stacking defects
Sample	Description	Possible solutions
	The paper does not stack well in the output tray. The stack might be uneven, skewed, or the pages might be pushed out of the tray and onto the floor. Any of the following weather condition tin crusade this defect: Extreme paper ringlet The paper in the tray is wrinkled or deformed The paper is a non-standard paper blazon, such as envelopes The output tray is besides total	Reprint the certificate. Extend the output bin extension. If the defect is acquired by extreme newspaper roll, refer to the troubleshooting steps for "Curled output." Use a dissimilar paper blazon. Use freshly opened newspaper. Remove the newspaper from the output tray earlier the tray gets too full. If the issue persists, refer to the Additional information section beneath for instructions on how to contact HP Customer Support.

Streaks
Sample	Description	Possible solutions
	Light vertical streaks that unremarkably span the length of the page. The defect displays only in areas of fill up, not in text or sections with no printed content.	Reprint the document. Remove the cartridge, and so shake it to redistribute the toner. Reinsert the toner cartridge into the printer and shut the cover. If the issue persists, refer to the Additional information section below for instructions on how to contact HP Customer Support. Note: Both calorie-free and dark vertical streaks tin occur when the printing surroundings is outside the specified range for temperature or humidity. Refer to your printer's environmental specifications for allowable temperature and humidity levels.

Additional information

To discover additional support and troubleshooting data for the printer, utilise the following steps to go to the HP product support page for the specific printer model.

Get to support.hp.com, enter the printer model in the text field, and so click Submit.

The product support page displays.
Click a category (such as Troubleshooting, How to, or Product Information), and and so employ the drop-down menus to further narrow downwards the search to find support content on various topics.

If the information in this certificate did not help to resolve the issue, go to HP Customer Support to view the support options that are available, including a link to check the warranty status of the printer, or an option to sign-in if you take already registered for an HP business relationship.

To contact customer back up, beginning by clicking Printer in the list of production types, and then enter the printer's series number for a list of contact options.